VIBS Group Branch Office Communication Center is a strategic outsourcing option that permits variety of customizable solutions in support of our client’s communication needs.

Call Center - Proving a seamless interface, our center offers small-to-midsize inbound call center solutions for your branch office. Our inbound call center solutions include automated call routing, live multilingual reception, and sales enquiry routing and tracking.

Service Dispatch – Providing seamless interface of your organization. Our dispatch center is fully integrated with VIVID IMAGING Maintenance Service division. When deployed, service request calls are received, processed, and dispatched. All request are fully documented using VIBS Group’s web based–CMMS for work order tracking, giving manufactures a complete maintenance picture.   Most importantly, your clients are interfacing with directly VIVID IMAGING’s maintenance service division; thus, ensuring prompt customer service technical support and interface.   
Order Fulfillment – VIBS Group Call Center provides a seamless interface to end-users for product enquiry and order fulfillment, providing the care and attention you would expect from one of your own employees. Our call center services can be customized to fit your organization.